Smart Consultancy Ahmedabad Best BPO Service Provider

Business process outsourcing (BPO) is a large term referring to outsourcing in all fields. A BPO differentiate itself by either putting in new technology or applying existing technology in a latest technique to improve a process.  Business Process Outsourcing service is the allocation of one or more IT-intensive business processes to an external provider that in turn owns administers and manages the selected process based on distinct and measurable concert criteria. Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services industry.

Different Types of Services Being Offered By BPO's

Our company Smart Consultancy India BPO service offerings create a effective customer service center to manage customer concern and inquiry through multiple channels including voice, e-mail and chat on a 24/7 basis. Service Example: Customers calling to check on their order status, customers calling to make sure for information on products and services, customers calling to verify their account status, customers calling to check their condition status etc.

Our technical sustain offerings include round-the-clock technical support and problem resolution for BPO Consultant customers and computer hardware, software, peripherals and Internet communications manufacturing companies. These include setting up and product support, up & running support, troubleshooting and Usage support. Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promote and cross sell to an existing customer base or to complete the sales process online.

Employee IT Help-desk Services, Our employee IT help-desk services provider and outsourcing services provider company the Smart Consultancy Ahmedabad BPO Services that technical problem resolution and support for business employees. Service Example: of this service include level on multi-channel support across a wide range of get smaller wrapped and applications, system trouble declaration related to desktop, notebooks, OS, connectivity etc., office productivity tools support including browsers and mail, new service requests, IT operational issues, product usage queries, routing specific requests to selected contacts and remote diagnostics etc.

Insurance Processing, Our insurance BPO Services provide specialized solutions to the insurance segment and support significant business processes applicable to the industry right from new business achievement to policy protection to claims processing.